Koodo Community

Community

Solved

need help asap


i just got the new google nexus 4 android version 4.2.2 the problem im having is both my Wi-Fi and H+ network icons are both greyed out when there sposed to be blue yesterday it was fine but when i woke up this happen and able to call out but my calls drops please help me the phone is only like 4 days old

2 replies

Userlevel 7
Badge +4
Try doing a soft reset of the device and the if that doesn't work do a hard reset, if it still doesn't connect at all then you may have got a device that's DOA.
Userlevel 6
Badge +4
Paul "Kid Android" Deschamps wrote:

Try doing a soft reset of the device and the if that doesn't work do a hard reset, if it still do...

To add to Paul's point, if ever you need your phone to be replaced, remember that it has to be within 14 days of purchase, after that you will need to send it into service if ever is defective...

Reply