Koodo Community



My self service is not working again getting tired of this

Self service ant working again it's locked

2 replies

Userlevel 7
Badge +4
You can't log in or you can't access to the page you want?
What error message did you get?
Userlevel 7
Badge +4
Clayton, the portal was designed only to lock up if 5 failed attempts of correct username password combinations are used. This is only for an hour then it unlocks itself. Yo seem to be using 2 different email addresses, maybe an incorrect match caused the issue?