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My Samsung S4 has turned off both Wifi and Bluetooth and won't allow me to turn them on again.


My Samsung S4 has turned off both Wifi and Bluetooth and won't allow me to turn them on again. I took it to a Koodo Kiosk and they reset factory settings, which got it working for about a day, but now it's back to blocking both. This, of course sends my data count way up. What could this be and how can I fix it?

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Userlevel 7
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Hello Grant.

Some people on the internet suggest removing the battery. Try and see if it fixes the problem.
Hi Robert.

I tried that - and it WORKED!  Thank you very much.

Now I just hope I don't have to do that each morning to maintain things!

Thanks again.

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