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Question

My Samsung Galaxy S9+ screen is messed!!

  • 13 June 2019
  • 4 replies
  • 59 views

Whenever my phone gets locked the screen goes black which is fine but whenever I unlock it it stays black even though you hear it unlocking???? Please help.

4 replies

Userlevel 7
Badge +4
First, have you tried restarting the device? Does the screen just never come on? Have you tried holding the power button down for about 15 seconds and then restarting the phone?
Yes I have tried that. After some treaty maneuvering I can get the screen back but most of the time to get the screen to work again I have to restart the whole phone.
Userlevel 7
Badge +4
Yes I have tried that. After some treaty maneuvering I can get the screen back but most of the time to get the screen to work again I have to restart the whole phone.
Have you tried performing a factory reset on the device?
Userlevel 7
Badge +4
You might have the black screen of death

https://thecellguide.com/what-to-do-with-your-samsung-galaxy-s9-with-black-screen-of-death-4619

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