Koodo Community


My samsung galaxy ace 2 wont send calls or messages in thunder bay

My galaxy ace 2 wont send messages or calls in thunder bay. Anyone know why?

4 replies

Userlevel 6
Is that the only place it's not working? If so, there could be a network issue.
Userlevel 7
Badge +4
You need to have 3G on. Make sure you have 3G enabled
Badge +4
Turn off your Ace 2x, remove the battery and SIM card for thirty seconds, re-install SIM and battery and power up your phone. Let us know if the problem continues.
Userlevel 1
Telus/Koodo is still building its network in Thunder Bay, after losing its roaming agreement from TBaytel, so there may not be a tower close enough to you. On top of that, a lot of people signed up on a promo plan from them and their partner Bell earlier this year, so there may be capacity issues...ie, too many people on the few towers. http://about.telus.com/community/english/news_centre/news_releases/blog/2013/01/25/telus-4g-lte-wireless-network-launches-in-thunder-bay