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My Samsung 3 battery stopped holding a charge?


Up until last Sunday, my Galaxy Samsung 3 was charging fine and would hold the charge for at least 16 hours. suddenly, it started losing the charge - would charge the phone over night and by 10:00 It was advising me to plug it in to charge. My data was on, but not wifi. My son put an app on to turn off data when not in use and it did not solve this problem. The phone holds a charge for about 1 hour now. And, it will look fully charged, then within seconds drop to empty without even using it for anything. I bought the phone in December 2012 or January 2013.

19 replies

A few people have had this issue on the S3 (any many other phones too) http://justingale.com/2013/04/30/tip-samsung-galaxy-s3-or-other-android-phone-suddenly-having-battery-rundown/ I suggest you run an app killer program, see previous post by me I also would always suggest that if you have a phone with a removable battery you look at a backup/spare battery given they now cost about $10.
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A few people have had this issue on the S3 (any many other phones too) http://justingale.com/201...The Galaxy S3 is what she has and an app kill program is not needed as it runs jelly Bean. To close apps you just hold down the home button until a list of recent apps pops up and swipe them to the side one by one, when each one disappear is closing the app.
A few people have had this issue on the S3 (any many other phones too) http://justingale.com/201...Paul, While Jelly Bean does have program close features and improved garbage collection, many apps start up and run on their own schedule (many free ad based). I would recommend an app kill program to any user of android
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A few people have had this issue on the S3 (any many other phones too) http://justingale.com/201...Sorry but ai would disagree with that and app/task killer apps take up battery and do nothing that can't be done without them as I specified above.
A few people have had this issue on the S3 (any many other phones too) http://justingale.com/201...You can kill the apps using the home button, I will say I have had better performance on my S3 with a good task killer. Many will run via scheduled cron tabs at the system level: where most users don't have access to change.
A few people have had this issue on the S3 (any many other phones too) http://justingale.com/201...Paul, I'm afraid I'm going to second Geoff's comment about an app killer (like Advanced Task Killer). Holding the home button and swiping the apps off just clears it off the multitasking menu, but not the actual service/program in the background. I've had plenty of cases where I clear ALL the apps off that menu, then I open up A.T.K. and I see about 20 different running apps in the background. If something like that doesn't help, it may even be the battery going faulty
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A few people have had this issue on the S3 (any many other phones too) http://justingale.com/201...You guys are wrong here I'm telling you, kill all the apps with your task killer and then exit the task killer app and wait a minute or so and go back into the app TADA they're all running again, it does nothing more then closing them in the recent apps list which closes them. Yes apps will constantly open up nomatter what you do because they are system apps or things that run in the background. I suggest a cache cleaner RAM booster if your experiencing lag but you have to constantly do it because nomatter what you do those apps will start running again. Doing what I said will close all apps completely and there is No need for a task killer but do as you wish, if you want an app to do it that's another app taking up battery then use it but it doesn't use any extra battery when another app (task killer) isn't installed and running and you do the exact same process manually. It's the same with a lot of battery saver apps they do a bunch of things that you can do manually but take more battery life because there is another app running which is the battery saver app.
A few people have had this issue on the S3 (any many other phones too) http://justingale.com/201...Look the ATK or built in task manager both have the pros and cons, this isn't a matter of right or wrong, it's usage. Please gentlemen keep it civil. Some could say it's about whitelisted apps vs. blacklisted apps http://www.schneier.com/blog/archives/2011/01/whitelisting_vs.html Some might say it's not needed at all, on older distributions. http://androidcommunity.com/tests-prove-that-task-killer-apps-have-little-to-no-impact-on-battery-life-20111128/ But people please when I see statements such as "you guys re wrong here I'm telling you" I hope that others won't misinterpret things. Now Janice, You might want to look at getting an alternative rom too
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A few people have had this issue on the S3 (any many other phones too) http://justingale.com/201...Ya your correct Geoff, it really preference I guess.
A few people have had this issue on the S3 (any many other phones too) http://justingale.com/201...Well and for those of that choose games with ads, they have an awful way of setting cron tabs to start up and send data back and forth....
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Kind of weird the case; Does it get hot when charging? Like any other electronic device with lots of parts may have a piece that is defective, you said that you bought the phone in DEC or JAN so it must be under warranty, you can use the warranty if you think that your battery is defective, if it is, you will get another battery...
Hi Geoff So, I read through the thread you sent me identifying others having the same problem. Looks like it had to do with the last update we all got in my opinion. Everyone is saying the same thing - that their phone was fine, then suddenly, no battery life. I went to settings - battery and the android System is using 34%... screen 26%... nothing else and I have 5 apps. Everything was working fine until the update. Hopefully Koodo gets that update sorted out and helps us with our phone problem. And, my son has the exact phone but hasn't done his update so he has no problems with his phone. Hi Camillo_A - yes, the phone gets very hot, and is not being used. And yes, I am under warranty, but think it is the update if what everyone else is saying too. Janice
Hi Geoff So, I read through the thread you sent me identifying others having the same problem. L...Janice, I too have an S3 (not with Koodo) but the update is from Samsung and I have had no issues so far. (knock on wood) As I did say tho: get an app killer! Also consider the extra battery, I am using the stock battery for now, but just ordered a 3x size battery so I can go a few days like the flip phones. Good luck
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Hi Geoff So, I read through the thread you sent me identifying others having the same problem. L...Most app killers are terribe and not worth recommending. I've seen some app killers damage the software of the phone to the point that the phone is not even recoverable.
Hi Geoff So, I read through the thread you sent me identifying others having the same problem. L...I have a galaxy ace 2x and it's a very slow phone so I use an app killer to constantly clear up ram. I use clean master and use their app killer shortcut to clear up ram with one click. If your phone is getting hot without being used, that usually means some app is running to cause that heat and in turn draining your battery.
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After an update if you are experiencing battery issues it's best to do a factory reset of the device. Just make sure to backup your contacts and pictures ect as it will delete everything off the device. Sometimes certain apps don't optimize properly during the update process and like I said a factory reset usually helps with these issues. Go to settings - Backup & reset - Then click the reset/erase everything icon and follow the onscreen instructions. You may need to delete certain accounts first like Samsung account but it will tell you if you do.
Update So, after getting a notice that my data was 75% used for the month, I checked my data usage and found that the latest update from Samsung caused the battery to bleed because all the apps are updated once an hour every hour. (I usually use 200mb maybe a month) and do not game on this business phone. I turned off my data and after getting nowhere with Koodo staff, took the phone to where I bought it and the very helpful employee told me what had happened with the last Samsung update and how we have to now turn off our background data so the update stops updating... Why couldn't Koodo help with this? 2 hours on the phone trying to get help and got nowhere. As a basic user of cell phones, this is all very, very confusing. At least my battery now holds its charge and my phone isn't hot to the touch anymore.
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Update So, after getting a notice that my data was 75% used for the month, I checked my data usa...Good to know that it is working for you again Janice, could you tell us the steps you took with your phone?
Update So, after getting a notice that my data was 75% used for the month, I checked my data usa...Hi Camillo_A I had to turn off all access to data and to restrict all background access to my phone. And set up to get all emails via wifi. And the rep at the store told me not to use my data unless out of wifi range. He said that this Samsung update is what caused the problem with our phones and that as far as he knew, Samsung wasn't doing anything about the problem. I hope this helped answer the problem for others...

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