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my puk code and/or unlock code is not working


i had bought a phone locked from koodo. I bought a simcard from chatr. My phone was asking me for unlock code which i bought and entered but it is not working. After a couple of trials, my phone asked for PUK number which i asked chatr for and it didnt work. I replaced my sim card and it still didnt work. They have asked me to contact koodo.

6 replies

i just wanted to add. I'm sure about my unlock code because i bought it from 3 different people who gave me the same number. 
Badge +4
Hi Bassel, your best option is to contact the sellers of the unlock code for a new code or refund.

Which phone do you have?
Userlevel 7
Badge +4
You said PUK and the unlock code. The PUK code you only get it from the carrier the SIM card belongs to 
Userlevel 7
Where did you get your phone?
walmart
Userlevel 7
Badge +4
Wallace Tollington wrote:

walmart

That's wonderful, Wallace. Have you a question we might help you with?

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