Koodo Community

Community

Solved

my power button on my galaxie sx2 does not work anymore. what caused this and can it be repaired? pricewise of repairs? thank you.


I've dropped my phone in water. I left it in rice for a couple of days, I took it out it turn on and everything was fine, the day after I took it out of the rice, my power button wouldn't work anymore. what caused this and can it be repaired? price wise of repairs? thank you.

23 replies

Well, the water damage voids the warranty. You would have to pay to get it repaired, probably around $150(the actual amount would be given to you by the manufacturer and you would decide if you want to repair it or not). You may just want to look at purchasing a new phone.
Marcus Fenix wrote:

Well, the water damage voids the warranty. You would have to pay to get it repaired, probably aro...

Yeah, I recommend not swearing on these forums. Family friendly and all that.
Userlevel 6
Marcus Fenix wrote:

Well, the water damage voids the warranty. You would have to pay to get it repaired, probably aro...

Well, I don't recommend swearing either, but the guy's French ("galaxie" was the cue!) and in French the actual F word has a much lesser impact... it's used pretty much like "darn it", and maybe he wasn't aware 😛
Marcus Fenix wrote:

Well, the water damage voids the warranty. You would have to pay to get it repaired, probably aro...

Ah, fair enough.
Marcus Fenix wrote:

Well, the water damage voids the warranty. You would have to pay to get it repaired, probably aro...

yes,@TopperCNC I am french haha and thanks for the notice, i wont swear anymore 😛
Userlevel 6
Marcus Fenix wrote:

Well, the water damage voids the warranty. You would have to pay to get it repaired, probably aro...

Pas de problème Mathieu, j'viens d'la même place que toi de toute façon 😃
Userlevel 1
How do you know it's just the power button? If it won't turn on, then you may have fubar'd* the thing even more than you realize. May have left a bit of water in the system even after the rice repair, which, requires you to take the phone apart before dumping it in the grains for full redemption. Did you do that? *technical term!
G R wrote:

How do you know it's just the power button? If it won't turn on, then you may have fubar'd* the t...

yes, I took out the battery and dumped it into a separate bowl of rice. The power button worked the day I took it out of the rice, the next day it stopped working. everything else works. the phone is on, I have to wait 15 seconds for it to go to "sleep", I can't turn the phone completely off because for that you have to hold the power button a couple of seconds.
Userlevel 7
G R wrote:

How do you know it's just the power button? If it won't turn on, then you may have fubar'd* the t...

Actually you can powerdown the phone via some apps. Problem I see is turning it back on if the power button is broken. Maybe a factory reset through recovery might be a good idea here. Never know what water can do to the phone totally.
Userlevel 1
The power connection may have come lose. If you feel comfortable, try watching a video or two on youtube on someone taking the phone apart and putting it back together. It may solve the problem and save you a few bucks!
G R wrote:

The power connection may have come lose. If you feel comfortable, try watching a video or two on ...

would there be an app to put the phone just on sleep and not completely shut off?
Badge +4
G R wrote:

The power connection may have come lose. If you feel comfortable, try watching a video or two on ...

No need for an app, just let the S2x go to sleep on it's own. One way to 'wake' the device from sleep mode is to connect or reconnect (if charging the device) to a wall charger, or connect it to your computer via usb cable. If your device appears to be functioning normally then you're looking at replacing the power switch or the motherboard. I don't know your level of technical expertise and the power switch replacement project isn't something I would recommend for beginners. One slip of the soldering iron or applying too much heat to an area could further damage the motherboard. Replacing the motherboard is the better alternative, because there is no soldering involved. Here's what's involved in repairing the power switch. The T989 is identical to the T989D or S2x. http://www.youtube.com/watch?v=F0xMMn1DRWs
G R wrote:

The power connection may have come lose. If you feel comfortable, try watching a video or two on ...

If I get it repaired, it's not me that's for sure, but it's annoying letting go to sleep, waiting 15 seconds every time. I'm use to put it right in my pocket after I use it, now I have to hold it in my hands and I don't always have the time to wait 15 seconds. And if I put it in my pocket right away, it calls people on it's own or something like that.
Badge +4
G R wrote:

The power connection may have come lose. If you feel comfortable, try watching a video or two on ...

Tried an app called Tap Tap App and it works quite well on the S2x. You can place a 'power off widget' on your home screen. The app will place an icon in the notification area and you can enable the feature from there as well. This allows you to instantly turn off the device without having to wait for it to time out. You can enable lock screen by going to: Settings > Lock screen and select the Swipe method. This should prevent the S2x from making unwanted calls. To wake the S2x, swipe your finger slowly in an upward motion twice over the proximity sensors, if using default sensitivity. It takes a little practice to get it to work. The proximity sensors are located slightly to the left of the ear speaker/Samsung logo. To make sure the app is active go to: Settings > Security - tap Device administrators to verify that the app is enabled. By default, the apps settings are set to to unlock the screen. Below that option, enable the app to Lock the screen and set sensitivity to Easy Detection. The Easy Detection option allows you to use your hand in a side to side motion, one to two centimetres above the proximity sensors to power on the device. It's not a permanent solution, but it should work for now. Let me now if you run into any problems. Link to app below. https://play.google.com/store/apps/details?id=net.maicas.android.wsleep&hl=en
G R wrote:

The power connection may have come lose. If you feel comfortable, try watching a video or two on ...

thanks, will do!
G R wrote:

The power connection may have come lose. If you feel comfortable, try watching a video or two on ...

well, it work but I dont know why but after locking the screen it unlocks by its self right after, how do I fix that so that it stays lock until I unlock it with the sensor?
Badge +4
G R wrote:

The power connection may have come lose. If you feel comfortable, try watching a video or two on ...

Go to Settings > Lock screen and under Screen lock select a different method for locking the S2x. (Right now there is no lock method enabled). I selected Pattern. Once you've set up the pattern you like, when you lock the device and then wake it, it should show the lock pattern on the lock screen.
Userlevel 7
Is there some reason you need the device to be inactive completely? Look in the app store for profile managers. My wife has one which is can't remember the name of. Anyway how it works is ,based on rules you set up, it changes the phones notifications volume or other aspects if it's behavior. If you just don't want the phone active at all engage airplane or flight mode instead of shutting it down. Just remember to return to normal when you leave with it. Flight Mode shuts all the radios down. I'm just curious though, if you accidentally remove the battery how do you turn it on?
Chad Burr wrote:

Is there some reason you need the device to be inactive completely? Look in the app store for...

Well, once my phone wouldnt do anything. I coulndt unlock the screen, so I took a chance and took the battery out. Then I coulndt open it with the power button oubviously, so I plugged it onto the wall and waited till it was fully recharged. it openned by its self after that.
Userlevel 7
Chad Burr wrote:

Is there some reason you need the device to be inactive completely? Look in the app store for...

Amazing what a little water will do.
Userlevel 7
I'm not sure how you wake it up but if you are able to wake it try this app to lock it before you put it away Disclaimer: I've not used this app so if you can't unlock your phone after installing this I'm not responsible. https://play.google.com/store/apps/details?id=com.iml.widget.devicelock&hl=en
Chad Burr wrote:

I'm not sure how you wake it up but if you are able to wake it try this app to lock it before you...

I wont try then...
Userlevel 7
Chad Burr wrote:

I'm not sure how you wake it up but if you are able to wake it try this app to lock it before you...

Maybe someone with an android can test it for us. I only have my BlackBerrys and a WP8 device with me. (yes I'm bragging, sue me)

Reply