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my phones screen burnt out? cnat use it for anything?//help.. need it for work


I had the samsung J3 since december 29th, and three days ago, the screen like started bugging out, then i wake up the one morning and my screens like blacked out, a square in the bottom, as the day goes on i noticed the screen was getting worse and worse ununtil i cant even use my pone now... What do i do?

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Userlevel 7
Badge +4
Your only option is to send it for warranty repair. A Koodo shop can help with the shipping, and may be able to offer a loaner phone in the interim.
Userlevel 7
Badge +4
David wrote:

Your only option is to send it for warranty repair. A Koodo shop can help with the shipping, and ...

Keep in mind that if there's any physical damage showing the screen is acting up because it's been dropped then it will not be covered under warranty and you will need to pay for the repair.

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