Koodo Community
Question

My phone won't text certain people.

  • 24 October 2020
  • 2 replies
  • 41 views

Hi when I text most people it says it failed to send and that I should tap to try again. The only person who is receiving my texts is my brother who is also on koodo. I tried resetting my device. I made sure the number in the settings is correct. My phone has worked for years without issue so its not like I just switched from iPhone. Is this a koodo service issue?


2 replies

Userlevel 7

Did you have a software update around the time you noticed text message interruptions?

You may need to reset your network settings and check them against the koodo recommended settings to regain texting capability

Enter the following information:

Field

Info

Name

Koodo

APN

sp.koodo.com

Proxy

Blank

Port

Blank

Username

Blank

Password

Blank

Server

Blank

MMSC

http://aliasredirect.net/proxy/koodo/mmsc

MMSC proxy

74.49.0.18

MMS port

80

MCC

302

MNC

220

Authentication type

Blank

APN type

Blank

Select Save / Done. Select Koodo to connect to the Koodo network. Your data should work now.

Userlevel 7
Badge +4

Did you just port in your number? I found that it might be a bit wonky at first. Give it some time (a few days) and it should start working normally… in most cases :)

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