Koodo Community

Community

Solved

My phone will only allow me to text certain people


I recently got registered with Koodo, and My phone will only allow me to text certain people, It will not allow me to text me Husband, and I am not receiving texts from him either. How can I get this fixed?

3 replies

Userlevel 7
Badge +4
Did you port in your number, Sarah? That usually takes a few days to complete, and you may experience some weird behaviour until it does. You could try rebooting your phone, take out the SIM card for a few minutes and then put it back together again... that might speed up the process.
Userlevel 7
Badge +4
Hello Sarah. Did you just port your number? Can you call your husband and not text him?
Thank you, yes I did. I will try rebooting and taking out the SIM card for a bit. thank you! 

Reply