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My phone has been doing a download for the past two days. Still at 1%

My phone started a download a couple days ago, and it is still at 1%. It hasn't moved in percentage nor has it changed the size of the download. It is a Samsung Ace 2x. What should I do?

3 replies

Userlevel 7
What update / download does it say it's doing?
It doesn't say. Although I restarted my phone, and it disappeared and said that it couldn't do the update.
Userlevel 7
Go to Settings > Apps > Downloads > clear data and cache. Then force stop the app. Reboot your phone. See if it comes up again. I had something similar on my S III last year.