Koodo Community

My phone cannot receive or send international text messages in Japan.

My Galaxy s9 cannot receive or send text messages in Japan.
I have the EasyRoam and international voice roaming add-ons but it does not work.
My phone is not from Koodo, and is bought from Samsung directly.
What can I do to fix this problem?

2 replies

Userlevel 7
Badge +4
Are you roaming in Japan or in Canada? . How about other texts from people in Canada and calling?
Userlevel 7
Badge +4
Are you connected to a network?

Does calling or data work?

Have you tried restarting your phone?