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My phone and wives phones are not working we can recieve or send texts or phone calls


We can not receive or send out any texts or phone calls, is there a problem

21 replies

Userlevel 7
Did your bill get paid on time? Is there an error message like unregistered sim on your phones screen?
Chad Burr wrote:

Did your bill get paid on time? Is there an error message like unregistered sim on your phones ...

I have a red triangle with a cross in it
Userlevel 7
Chad Burr wrote:

Did your bill get paid on time? Is there an error message like unregistered sim on your phones ...

That means emergency calls only
Userlevel 7
Chad Burr wrote:

Did your bill get paid on time? Is there an error message like unregistered sim on your phones ...

Check in your settings... Wireless and networks... Mobile networks... Make sure Use 2G only or use GSM only isn't selected
Chad Burr wrote:

Did your bill get paid on time? Is there an error message like unregistered sim on your phones ...

How do I fix it cause this is a brand new acct
Userlevel 7
Chad Burr wrote:

Did your bill get paid on time? Is there an error message like unregistered sim on your phones ...

We're the phones ever working?
Chad Burr wrote:

Did your bill get paid on time? Is there an error message like unregistered sim on your phones ...

Yes I have had them for 2 weeks
Userlevel 7
Chad Burr wrote:

Did your bill get paid on time? Is there an error message like unregistered sim on your phones ...

Did you try my suggestions above?
Userlevel 6
What area are you in? It looks like ther might be something up with the network depending on where you are.
I'm in Toronto area, phone has no service. Tried to restart, power off power on, etc.
I'm in Brampton and experiencing the same issue.
I'm in Amherst nova Scotia same issue
COUNTRY WIDE...sit tight the'll get it fixed
Apparently this is a Telus issue: http://mobilesyrup.com/2014/02/07/telus-network-outage-affecting-voice-sms-and-data-services-across-canada/
Userlevel 7
prozac26 wrote:

Apparently this is a Telus issue: http://mobilesyrup.com/2014/02/07/telus-network-outage-affec...

Yup I just heard from my liaison that they are looking into it.
mr hiab wrote:

COUNTRY WIDE...sit tight the'll get it fixed

Update 3:39pm: A TELUS representative has released this statement: “Some TELUS/KOODO customers are experiencing issues with their wireless voice service. We are working to get this fixed as soon as possible.”
No home phone to
I've paid my bill and took my battery out and now i'm receiving text why is this happening
Userlevel 7
There's a national outage at the moment, they're working on it
Chad Burr wrote:

There's a national outage at the moment, they're working on it

Your the man thanks buddy
Chad Burr wrote:

There's a national outage at the moment, they're working on it

I need it for work. Grrr

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