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my nexus cannot connect to network it was said koodo is not available so what can i do?thx so much


18 replies

Userlevel 7
Check to see if you've accidentally enabled 2G Only or GSM ONLY modes and that network mode is gsm/wcdma auto Koodo doesn't have a 2G network so that's what's probably happening.
yup i choose LTE but it doesnt work either
Userlevel 7
Instead of just lte choose hsdpa, umts, etc.
Chad Burr wrote:

Instead of just lte choose hsdpa, umts, etc.

but there is only lte 2g 3g
Userlevel 7
Chad Burr wrote:

Instead of just lte choose hsdpa, umts, etc.

Ok, did it ever connect to koodo? Where did you get this phone? Did you check to see if the IMEI was marked as lost or stolen? http://www.protectyourdata.ca/check-the-status-of-your-device-in-canada/
Chad Burr wrote:

Instead of just lte choose hsdpa, umts, etc.

sir i download an app after that i cant connect to koodo
Chad Burr wrote:

Instead of just lte choose hsdpa, umts, etc.

i delete it and restore to factory settings but still disconnected
Userlevel 7
Chad Burr wrote:

Instead of just lte choose hsdpa, umts, etc.

What app was it?
Chad Burr wrote:

Instead of just lte choose hsdpa, umts, etc.

it said no service and selected network(koodo) unavailable
Chad Burr wrote:

Instead of just lte choose hsdpa, umts, etc.

nba2k13
sir by the way where to find the gsm or wcdma i did nt see that
Userlevel 7
jerry li wrote:

sir by the way where to find the gsm or wcdma i did nt see that

Settings...wireless and networks...more...mobile networks...network mode
jerry li wrote:

sir by the way where to find the gsm or wcdma i did nt see that

Well buy from google play it did connect to koodo before but today it didn't work
Userlevel 7
jerry li wrote:

sir by the way where to find the gsm or wcdma i did nt see that

Do you have another device you can try your sim in? It's possible the sim malfunctioned. It does happen.
jerry li wrote:

sir by the way where to find the gsm or wcdma i did nt see that

no i am going to koodo customer sevice today to check my sim card
jerry li wrote:

sir by the way where to find the gsm or wcdma i did nt see that

btw i enter my iemi num it said it doest lock
Userlevel 7
jerry li wrote:

sir by the way where to find the gsm or wcdma i did nt see that

Oh and just to be safe. restart the phone and try again. But yeah visiting the kisok is your best bet. Keep us posted
Userlevel 7
Badge +4
jerry li wrote:

sir by the way where to find the gsm or wcdma i did nt see that

If you have a friend with another sim card, you can test that on your phone too. If it works then you can rule out the phone as an issue

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