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My Nexus 5 just shut itself down and now I can't turn it on


hi i was talking to my daughter when my nexus 5 did a shut down and now i have it pluged in for 2hrs and it will not open can you tell me what to do thanks

3 replies

Userlevel 6
If the phone wont turn on after a charge of 2 hours unfortunately that's it =[
If you are sure the charger isn't the problem (can you see charging light?)
If the phone is less than a year old, you can get it repaired for free under warranty as long as there is no physical or water damage.

Otherwise it's time to shop around for a new device!
No that is not the write answer I held the volume button and the shut off button at the same time and it started that is called a quick restart.
Userlevel 5
joanne wrote:

No that is not the write answer I held the volume button and the shut off button at the same time...

Great,  good job. Glad its working.

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