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My nexus 4 can't receive pictures anymore. It used to work fine, how can I fix it?


My Nexus 4 android phone simply cannot receive pictures anymore. When someone sends me a message i get a notification but if i click on it i go to the messages with the person but there's no picture. Can anyone help?

11 replies

Userlevel 5
Is your data turned on? In order to send/receive picture messages, you must have data turned on. It won't use it but it requires the connection however applications running the background may use your data.
Userlevel 7
Badge +4
Did you happen to turn data off on your phone? (Wifi doesn't count for picture messaging). If data is still on, is it still working? Make sure the apn is set to sp.koodo.com, the mmsc is http:/ /aliasredirect.net/proxy/koodo/mmsc, mms port is 74.49.0.18, and the mms port is 80.
Maybe a stupid question but did you power cycle the device? Also, go into your Mobile Networks and reselect GSM. Possibly a refresh is needed? Good Luck. ")
Userlevel 5
FFS wrote:

Maybe a stupid question but did you power cycle the device? Also, go into your Mobile Networks an...

Selecting GSM probably will not help as Koodo does not have a GSM network.
FFS wrote:

Maybe a stupid question but did you power cycle the device? Also, go into your Mobile Networks an...

What does it mean by "unable to load the resource on nexus 4
Badge +4
FFS wrote:

Maybe a stupid question but did you power cycle the device? Also, go into your Mobile Networks an...

Usually it's written this way: (example only) 'unable to load the resource android.content.res' and points to a specific resource that is not loading correctly. From there I can usually determine whether it's an app-based resource or a resource within the Android operating system that is causing the problem.
I am having the same problem!! I do not have data, however my plan says I have free picture messaging. What do i do? Also if I turn on the data then I am worried i will by accident connect to the internet through other apps, is there a way to prevent this?
Userlevel 2
carm8nutella . wrote:

I am having the same problem!! I do not have data, however my plan says I have free picture messa...

Turn on & connect to wifi, then turn on mobile data to send/receive pictures.
carm8nutella . wrote:

I am having the same problem!! I do not have data, however my plan says I have free picture messa...

so there is no way to send pictures if you are not in a wifi zone?
carm8nutella . wrote:

I am having the same problem!! I do not have data, however my plan says I have free picture messa...

or there is no way to have data on but have it only restricted for MMS?
Userlevel 7
Badge +4
carm8nutella . wrote:

I am having the same problem!! I do not have data, however my plan says I have free picture messa...

No, there is no way to send them WITHOUT THE RISK OF USING DATA if you are outside of a wifi zone.

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