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My minutes are going alot faster than I am using them.


I keep buying the 100 minutes and I keep getting the you have less then ten minutes left text when I should still have over half my minutes left

4 replies

Userlevel 7
Hi Roderick,

You can check your minutes as well as usage in self serve. Remember: If you make 30 calls that each take 30 seconds, it will cost 30 minutes, not 15. Also, whenever you check your voicemail messages minutes are still used to do this. 
So what your saying is if I call somebody and they don't answer I still get docked a minute?
Userlevel 7
Roderick Lewis Macleod wrote:

So what your saying is if I call somebody and they don't answer I still get docked a minute?

If they don't answer then you don't get docked a minute, if their voicemail pickups minutes will start being used. Think of it as a pay phone, if you hang up after 3 rings before the voicemail picked up you get you 0.50$ back, but if the voicemail picks up, your 0.50$ is collected! 
Userlevel 7
Badge +4
Roderick Lewis Macleod wrote:

So what your saying is if I call somebody and they don't answer I still get docked a minute?

And it's all rounded up to the next full minute. You have to train hard to check your voicemail in under 2 charged minutes.

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