Koodo Community

My LG G4 silently disconnects from the Koodo network

  • 28 September 2017
  • 2 replies

My LG G4 (post-paid, in Northern Alberta) has developed an issue where it silently disconnects from the Koodo network. The signal shows fine, but it doesn't ring when someone calls, doesn't received text messages and doesn't notify of voicemail. I only find out about the issue when I try to make a call (and get a Mobile Network Unavailable Error) or someone else tells me they can't reach me.

2 replies

Userlevel 7
Badge +4
Do you regularly restart your phone? It sometimes helps to reboot regularly.
Userlevel 7
Badge +4
Hello Ryan,

I had some people complaining that they weren't able to call me. I'm looking to see what the problem might be.