Koodo Community
Solved

My LG G3 will not connect to a cellular network in Sweden even though it recognizes them in my list of available networks.


My phone is an LG G3.  I have a monthly plan and have purchased the international roaming add-on and it seems to be activated.  I have been here for 2 weeks and my phone still will not connect to a cellular network.  My sim card is certainly inserted properly.  It also does not say "no service," it just has the symbol for when it is trying to connect above the service bars which are not lit.  I really need to get my phone working and would greatly appreciate any help.

3 replies

Userlevel 7
Badge +4
Have you added the free international voice roaming add-ons? You can do it by yourself on sell serve
Robert wrote:

Have you added the free international voice roaming add-ons? You can do it by yourself on sell serve

I had not, although now I am trying and it says "Error: We're unable to processn your request. Please verify the information and try again."  I am not sure what that information could be though.
Robert wrote:

Have you added the free international voice roaming add-ons? You can do it by yourself on sell serve

IT WORKED!!! Thank you so much 🙂

Reply