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Question

my gmail app is very slow; it seems like it won't load, and then it loads a few minutes later


Samsung Galaxy S4

6 replies

Userlevel 7
Badge +4
Hello Catherine,

Try uninstalling and re-installing the app to see if it solves the problem.
Userlevel 7
Badge +4
Does the app take a long timr to load or the emails? Do your other apps take a long time as well?
The e-mails take a long time to load; someone suggested that I uninstall and reinstall it; so I will see.
Userlevel 7
Badge +4
Catherine Climpson wrote:

The e-mails take a long time to load; someone suggested that I uninstall and reinstall it; so I w...

Sometimes just restarting your phone helps to 'clear its memory'.
Userlevel 6
Catherine Climpson wrote:

The e-mails take a long time to load; someone suggested that I uninstall and reinstall it; so I w...

also you could go into your Settings, Storage, see what the apps are using, and clear your Cached Data and the Saved Data (might not be exact terms) for both the phone and your email app.
Userlevel 7
Badge +4
Catherine Climpson wrote:

The e-mails take a long time to load; someone suggested that I uninstall and reinstall it; so I w...

Do web pages take a long time to load as well? It could be possible that you are currently using a slow internet connection.

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