Call to Jan 02 2017 1:50pm. They'll call 45 minutes.
My family gives me Koodo.gift Cards to pay my self serve account. This happened before, but I was allowed to redeem them. I had to send messages, received an email, then called Koodo to give my.gift card numbers. I have more Koodo.gift Cards, I called Koodo, and the answering machine told me they would call in one hour. They called 9 hours layer as I worked. This happened twice in a 35 hour period. Finally someone called on my lunch break, at 8pm at night, I answered and asked them to call at 9 am the next day, no call. They called at 10:01 am as I worked. This same Koodo customer service said the answering machine doesn't keep callers in order of call, the guarantee is only if you speak to a person for an appointment call back. It would be great if you had an area to redeem.gift cards. I like the Koodo.gift cards because it my family gives them to me to call them. Call to Jan 02 2017 1:50pm. They'll call 45 minutes.