Koodo Community



my data on my phone shows 941 MB and I am paying for 2GB, how do i get this correct, so i am not billed incorrectly

Suppose to have 2GB for data, not showing

3 replies

Userlevel 7
Badge +4
If your plan includes 2gb, what's the issue? You haven't gone over. Tour phone doesn't know what phone you have. You need to manually set a data limit in your phone's settings. Is that what you're referring to?
Userlevel 7
Badge +4
You indeed have 2gb Mary and used less than half this month so far. Use the Koodo app for data tracking not your phone. 
Userlevel 6
Your phone will count pictures sent as data, while Koodo doesn't count that as data, seeing how you're not charged for it.

Your Phone is saying you've used 941MB, so you're fine.