Texts and data have been dissapering, either not being sent or received or deleted from Koodos system. This is quite frankly a deal breaker. I have spoken to other Koodo customers in my area, and many say it is a problem with the use of the Rogers network, however no solutions have been found.
The most recent date and time of a failed text that i have recorded is August 3rd at 10:31AM. The failed picture texts were on the 1st of June after 7:45 but before 8.
It was once apparently tested and I was told "we tested the issue and realized that you are right and that the message gets downgraded to 0KB." by customer care however they want me to call and i cannot get someone from the phonecall look into any sort of e-mail history. My most recent e-mail on the 10th of July was ignored and I'm assuming its because the recipient did not care to investigate.