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my bill isnt even due and I am disconnected?

my bill isnt even due and I am disconnected

2 replies

Userlevel 7
If you have an overdue balance from last month that carried over onto your latest bill, then it doesn't matter when that bill is actually due. They can cut you off anytime after any payment is past due. A new bill with a new due date doesn't mean anything if there's a past due balance on it as well. If thats not the case, I recommend turning off your phone and back on. That may fix the issue
Userlevel 7
Badge +4
Or if your on a spending limit and you've reached your limit your service will be stopped as well.