Koodo Community


My Alcatel phone keeps saying "No service" even when we paid the phone bill.

My mother paid my Alcatel phone bill earlier today, and it keeps saying "No Service" and Im really worried if the bill didn't go through to my phone. Pleaseeee help me!!! I wanna be able to text, call, and receive my friends/family's text, or call. Because i'm going on a trip tomorrow, and really really REALLY wanna have service on my trip!!! PLEASE HELP!!!! 

1 reply

Userlevel 7
Badge +4
Was your phone disconnected for non-payment? If so, you have to pay a reconnection fee, and contact Koodo for reconnection.