Koodo Community



My activation isnt working with my debit card

I tried activating this prepaid LG K4 with my virtual visa debit card but its not working. I tired more than once and still not successful. I even called my bank and the card is working just fine. Can someone please assist me.

4 replies

Userlevel 7
As far as I know, online activation is down. You'll need to call in during business hours to activate your sim.
Userlevel 6
Hey Vanessa! Did you try again? Were you able to order your phone? What error message are you getting? Let us know! - Melissa
I just took it into koodo yesterday. There this young man helped me and now its activated. When i tried myself activating it online it was making it seem as if its my debit card thats not working. But thankfully it works now.
However my card works. So someone needs to fix the online activation for koodo.