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my 2 yr old nexus will not shut off and it freezes after first move. any idea whyhelp


can shut phone off but it comes on immediately and will not shut down. then I have one move and it freezes

3 replies

Userlevel 7
Sounds like it's on its death row. I suggest upgrading.
Userlevel 5
Jonathan I wrote:

Sounds like it's on its death row. I suggest upgrading.

A lot of phone options are available and you can use your tab credits to get a discounted price on your phone.
Jonathan I wrote:

Sounds like it's on its death row. I suggest upgrading.

thank you. took it in and they re-set it and working fine now

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