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I have moved from Abbotsford BC to New Westminster BC. My friends calling me in New Westminster are subject to long distance charges because my phone was activated in Abbotsford. What do I do to make my phone a New Westminster based phone? Do I have to get a new number?

2 replies

Userlevel 7
Hi Steve,

Yes you will need to get a new number that is local to that area. When logged into self serve, click on "change phone number" and follow the prompts to select the new city and a new number from that area!
Userlevel 5
Hey Steve! Don't forget to update your address first, since you won't be able to select a new local phone number until that's done. You'll find the link on the bottom of the page once logged into your self-serve 🙂