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Question

Moved to another country. Need to cancel and unlock phone but not registered on the network. How to contact koodo?

  • 20 January 2016
  • 4 replies
  • 19 views

I moved to another country and I need to cancel and unlock my phone. However, when I try to call koodo, it says I'm not registered on the network. How can I contact koodo?

4 replies

Userlevel 4
You can call 1 866 995 6636
Yes, but when I try to call, it shows on my screen that I am not connected to the network so I actually can't call.
Userlevel 7
Badge +4
Yes, but when I try to call, it shows on my screen that I am not connected to the network so I ac...You can call 1-866-995-6636 from another phone that has service.
Userlevel 3
Hey Marilyn! You can reach us anytime with our international phone number 1-647-788-4337! If you have no phone around you, feel free to send us a secured email http://koo.do/11eMLdy and we'll be able to assist you. Make sure to select SOCIAL MEDIA. Have a good day!

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