My Moto x Play was working fine the other day. Had it plugged in and was charging fine.
I usually tend to sleep to music, and I play it from my phone. However, I didn't keep my phone charging while listening to music as I slept, because I fear it overheating.
When I woke up the next day, obviously it was dead. No biggie, I plugged in my charger. For a good while I believed it was charging. When i checked on it, the screen would stay in a constant loop of showing me it was charging and that it was at 2%. A while later I came back to check on it again, Instead this time, it seemed to be discharging. It went from being plugged in charging at 2%, to now charging at 1%. Later it ended lowering to 0% (while still plugged in, and showing it was charging)
I'm not sure what to do. I've changed charging cables and blocks, and have tried others ones.(Initially used the original charger it came with)
Sadly I've tried to factory reset it/recovery. It will boot up into the boot menu (using vol.down and power key) however it will show the 'critical battery' sign every time I try to initiate the boot when I hit the power key to confirm.
It wont charge, and cannot boot. I have no idea if I can do anything on my end or if I'll just have to visit a representative.