My new moto g won't charge, I'm really sortof pissed because I just got this for christmas and haven't in any way harmed the phone yet. This morning I realized the phone wouldn't charge, and now it's constantly at 1%. Do I have to send it in for repair or is there an explanation? By the way, I've tried plugging it in with two separate chords, and have tried both wall plug in and computer plug in, so it seems to be the phone's problem. I hope I don't have to send it in but if I have to, could somebody instruct me on how to do that?