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moto G Vibration issue

i got the Motorola Moto G in about April and then yesterday my vibrate stopped working and all the vibration settings are on. i tried factory reset and i deleted as many apps that were not needed and were likely to cause virus. i tried factory reset and safe mode and when vibrate does work, it works for aboit 1 minute if im lucky then goes silent again. Same problem with the vinrate on touch. can someone please help me asap thank you

2 replies

Userlevel 7
Badge +4
If there are still issues after a factory reset, then I think your vibrator is broken. Bring it back to Koodo for warranty service. http://help.koodomobile.com/getting-started-with-koodo/before-you-purchase/what-is-your-warranty-and-repair-policy
Not sure if this will help or not but I actually had a friend that was having issues and he tried everything until he did a external reset in recovery mode as it gave him more options. Not sure if you have tried this but I will enclose a link on how to do it below, just have to scroll down a bit. https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/97329/p/30,6720,9050