I signed up for Koodo 2 days ago to get the LG G3 at Walmart with the.gift
card. My number was ported over from Eastlink.
When I first setup my phone I was on the cheap $30 plan that had 200 minutes and 100 mb of data. At this point I was able to send and receive SMS and MMS without an issue.
Yesterday I called Koodo and switched to the 49 dollar plan with unlimited minutes and 1 gig of data + bonus 1 gig and ever since doing so I have been unable to send or receive MMS messages. I don't get an error message when I send, it actually looks like it goes through but never gets received by the recipient. SMS still works fine.
I have confirmed data is turned on. I have tried using the regular messages app and also integrated with hangouts and still have the same problem.
Can anyone help?
PS this is my first post so I hope I provided enough information...