Koodo Community



missing photos from transfer!!!!

please help, i got a new phone today and traded my old one but when i got home i realized over 200 of my important pictures were missing and didnt transfer over is there anyway i can contact koodo and get them back by some miracle

2 replies

Userlevel 7
Badge +4
Ack, so sorry to hear that!!! You might get lucky in the store, if they haven't erased your old phone yet you might still get back your missing pictures... but other than that it won't be of any use to contact Koodo because they don't have a central place to store data I'm afraid 😞
Yeah they factor reset the phone the day I got the new one so I think they are all gone now ugh so upset they were important pictures too some I won't ever be able to 're take or get back lesson learned I guess