Koodo Community

media text issues since new lollipop upgrade

  • 29 March 2015
  • 2 replies

Since I upgraded my and my wife's nexus 5, to lollipop 5.1, we can't send or receive media text messages. How can I fix the problem. Thanks

2 replies

Userlevel 7
This link should help you: http://help.koodomobile.com/plans-add-ons-data-and-other-services/data-basics/how-do-i-setup-data-on-my-non-koodo-phone Choose android and follow the instructions. From the way you described it, it sounds like your MMS apn was removed. This will fix that issue
Userlevel 1
You are welcome please remember android is like computer os please delete all cokkies caha stuff running in back round can prohibited your phone working properly look for clean master cleans your phone it colses any application what you don't see okay p.s. Wen you get loner phone sometime given charger from nother phone Pleses not won't be compatible make shour if Samsung use Samsung charge if not phone will over heat won't charge properly