Koodo Community



Lost phone - Warranties?????

I dont know if it is covered, also -.- i dont have a phone at home, making it impossible to reach koodo and ask. oh and the only koodo booth is about 1 hour away from here ^^ if warranties cover lost / stolen phones someone please let me know. ( yes i have read my ENTIRE receipt, it doesnt mention lost or stolen phones. ) SO i am asking just in case 🙂

2 replies

Userlevel 7
The manufacturer warranty doesn't cover lost/stolen devices.

The extended warranty also does not cover loss/ theft If you haven't done so already I highly recommend you log into self serve and report your phone as lost/stolen You're responsible for any charges until you do.
Done! actually going to the booth downtown right now, thanks for the help !