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lost my phone


i lost my phone, can i reactivate an old phone?

3 replies

Userlevel 7
Yeah you certainly can. Just purchase a new sim card from a Koodo store or retailer and log into self-serve and switch your sim card number to the new one, then put the sim card into the old phone and you're good to go. Make sure to get the right sized sim card! 🙂 And specify if you need a monthly (plan) sim card or prepaid sim card
Userlevel 5
Also insure the new "old" phone is not on any blacklists or suspended due to unpaid bills, but you should be good to go!
Userlevel 7
Daniel Hryb wrote:

Also insure the new "old" phone is not on any blacklists or suspended due to unpaid bills, but yo...

A phone they already have isn't going to be blacklisted.

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