Koodo Community

Loss of Coverage

  • 1 June 2019
  • 3 replies

I live east of Edmonton Alberta and up until a week ago I could get Cell phone coverage at my house. Now the coverage is zero until I drive into the city.

Are all your cell tower working?

3 replies

Userlevel 7
Badge +4
I'm not aware of any towers not working. Is it the same thing if you restart the cellphone?
Userlevel 7
Badge +4
Does anyone else in your area with Telus / Koodo have the same reception issue? A week is a rather long time. If you're in a remote area it's possible one tower is down for maintenance or something but for a week seems too much for that.
Userlevel 7
Badge +4
How far east? Like Sherwood Park?

I'm in east Edmonton without issue but you did say Edmonton was ok

Here is a cell tower map. Maybe there is construction at a cell tower location, taking it offline?