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Log in to online koodo account


Hi. I have not been able to pay my phone bill because I can't log in to check my bill and I do not live in the same place that it is mailed to. Can you tell me how to log in?

5 replies

Userlevel 7
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Have you logged in before?

What does it say when you cant log in?
Dennis wrote:

Have you logged in before?

What does it say when you cant log in?

No I have not. My account used to be in my Dad's name, but we switched it over to mine at a Koodo booth. He used to be able to log in but it doesn't work anymore for either of us.
Userlevel 7
Badge +4
Dennis wrote:

Have you logged in before?

What does it say when you cant log in?

If it was switched over to you, then you need to set up self serve since it is consdered a new account

https://secure.koodomobile.com/account/Registration.portal
Userlevel 7
Badge +4
Dennis wrote:

Have you logged in before?

What does it say when you cant log in?

Sara do have an account and see you logged in with your credential late last year. What error message are you getting?
Dennis wrote:

Have you logged in before?

What does it say when you cant log in?

I just logged in! I'm just an idiot and know nothing about technology haha. Thanks for your time!

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