I have been given instructions as to how to reset my phone with a new SIM card in another country. The phone doesn't respond the way it shows in my instructions. I have an IMEI #. Nothing seems to work. Can you help?
What do you mean reset your phone? As in a factory reset?
No. It's more like getting my phone to use a new SIM card that I've purchased from another provider in another country
Oh so you need to unlock your phone? Did you get the unlock code yet from Koodo?
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