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lg3 phone gets no data and no signal


for 5 days my phone has had no koodo signal and no data reception

5 replies

Userlevel 7
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Hello Natalie.

Have you paid your bill? Did you recently change something in your cellphone? 
Robert wrote:

Hello Natalie.

Have you paid your bill? Did you recently change something in your cellphone? 

bill is paid. nothing in cell has changed. The LG3 was dropping the signal and data for a while and now simply stopped receiving either.

Userlevel 7
Badge +4
Robert wrote:

Hello Natalie.

Have you paid your bill? Did you recently change something in your cellphone? 

Does your SIM card work on another phone?
Robert wrote:

Hello Natalie.

Have you paid your bill? Did you recently change something in your cellphone? 

I will have to find another phone to attempt this. I managed to get the phone to search for networks after a factory reset and can see the network but it will not register.
Userlevel 7
Badge +4
Robert wrote:

Hello Natalie.

Have you paid your bill? Did you recently change something in your cellphone? 

Did you purchase this phone from Koodo or used?

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