I ordered the Sunset color of the LG Velvet (even with covid on the go they said it would be delivered in 3 days.. I waited almost two weeks.. It was put in the parcel locker and out in the cold which im not sure could have caused an issue BUT my charger no matter where I plug it in it says slow charging speed.. My boyfriend got the same phone the day i ordered mine and his charger worked fine on my phone.
His battery last a long time and he is always on it... But im casually using my phone and its down 20% already. Unfortunately im very displeased.. Ive been with koodo a long time and this is the first issue ive had .. I hope there is something we can do. What should i do?