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Question

LG g7 thinq wifi calling set up error message

  • 14 October 2019
  • 3 replies
  • 163 views

On Koodo's page about how to enable wifi calling it says that this phone is supported and when I follow the directions for set up I keep getting this error message.
I have tried on my wifi and on my data and am out of ideas. Help?

3 replies

Userlevel 7
Badge +4
At which point in the setup do you get the error message?
Userlevel 7
Badge +4

I see you have poor coverage where you are, have you tried a better spot?

Userlevel 5

4d4a2a56-c6a1-4e1f-890a-d12a27ae2fc1.png

On Koodo's page about how to enable wifi calling it says that this phone is supported and when I follow the directions for set up I keep getting this error message.
I have tried on my wifi and on my data and am out of ideas. Help?


Hello there! The account was not propelry set so you can use this type of service. I have managed to attach an add--on so it should work now. Can you please turn off/on the device and try again the service? Let me know what happenned.

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