I have a problem with this phone sending double and sometimes triple texts. Sometimes it also drops calls. I need my phone for work as I am a medic. It's completely unreliable.
To top off all of this bullshit which has been going on for over 2 1/2 months the koodo selfserve call back doesn't work, when I try to ask a question the 'ask me' button doesn't work. I have tried on my cell phone, desktop mode, and on a PC. I am about to throw this phone and company away at this point. Very disappointing!
Best answer by Allan M
Have you tried a restart, resetting network settings, and/or factory resetting the phone?
As for Koodo Assist it's working for me on my phone and PC!