Koodo Community

LG G7 Android One 3G instead of LTE

  • 20 April 2021
  • 1 reply
  • 37 views

Hello everyone,

 

I recently moved 2 of my lines from Fido to Koodo.

My phones are LG G7 Android One variants, which I bought in 2019, which means phones are unlocked by default. 

For some reason, my phones are getting 3G data speeds instead of LTE and call connecting a bit slower than usually should.

 

Any thoughts? 


1 reply

Userlevel 7
Badge +4

If you just recently moved from Fido to Koodo, the problem could be from the APN settings. I would suggest you reset the network settings for the phone first. That should help to set multiple variables of the phone to Koodo.

You could also manually check to see your phone APN was set correctly as per this https://www.koodomobile.com/en/help/setting-data-your-non-koodo-phone

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