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LG G4 Not being able to call

I received my LG G4 3 days ago and now I have discovered that I am not able to call. I can receive them but every time I attempted to make a call, it will say connecting and not actually ring. Is there a fix for this? I have tried restarting my phone and removing the sim but to no avail

2 replies

Userlevel 7
Badge +4
Do you have reception where you are, solid bars are showing up at the top of the phone? Have you tried calling multiple ppl or just one? First make sure your phone is updated to the most recent version of Android available by going to settings - about phone - check for update. If your on the most recent version then try a factory reset of the device.
I have the most recent version and I am only trying to call one person. I have full bars but it still doesn't call. Factory reset didn't help either