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koodo self serve app for LG Power


Trying to use the koodo self serve app that came with my new LG phone, when I click on it Im taken to the google play page and it says cant be found. When I search for it nothing comes up...is there not a koodo self serve app anymore?

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Userlevel 7
Badge +4
Nope, the App was closed today. you can feel free to bookmark the self serve page via your web browser though. You can find instructions on how to do so here: https://www.koodomobile.com/app
Userlevel 7
Badge +4
The reason why can be found in Bernard's post here : https://community.koodomobile.com/koodo/topics/closing-the-self-serve-app
Robert wrote:

The reason why can be found in Bernard's post here : [url=https://community.koodomobile.com/...

Fido's app gets a redesign and Touch ID support, Koodo gets rid off the app, forces customers to use a new website that is as laggy as a Samsung phone after a few months of use.
Userlevel 7
Badge +4
Robert wrote:

The reason why can be found in Bernard's post here : [url=https://community.koodomobile.com/...

You can read the reasons why above. I find the website a lot better than the app now that they have it optimized for phones. If you find it laggy than that is most likely because of your phone and/or internet connection.

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