After having read several posts on this topic and the documentation from Assurion re fine print on the Koodo Protection Plan, it seems there is inconsistency on information related to "service fees" (aka deductible) for replacement of a broken phone. Taken directly from their PDF document [version 2, May 1/19 to present] uploaded to this forum on July 7/19. The top of the document indicates tiers of deductibles/services fees, while a little further down it says cost is covered up to $3300! Huh?! How are we supposed to decipher this?!
How do YOU read this?
When I purchased this phone last year, I was told "full replacement value of the phone for two years beyond the original manufacturer's warranty". What's the point of $9/month fee and still having to fork over $200? I fully understand the concept of deductible but on purchase was led to believe no such fee was involved!
Had experience with this? Love to hear your feedback!