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Koodo Prepaid Data isn't working?

Userlevel 5
One of my family members is on Koodo Prepaid and she has some Data boosters on her account. But for some strange reason, there isn't the 3G/4G/LTE signal in her phone even when her data is turned on, 3G is enabled (not 2G), etc.

I was just wondering if anyone else has this problem as well. She has a Samsung Galaxy SIIX

2 replies

Userlevel 7
Hmm prepaid outage? Ask Sophia if hers is working
Userlevel 7
You should check under Settings... Wireless and networks... Mobile network... Access point names Make sure koodo.sp is selected